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2 Installing and Updating Origin

Notes for Upgrade Users

The Origin upgrade installs into a new program folder - it does not update a previous version. It is therefore not necessary to have a previous version of Origin installed or uninstalled prior to upgrading.

Origin license management is version-specific. Thus, after installing the upgrade, you must complete the license management process. When your upgrade is launched for the first time, a license dialog will display asking for activation.

Origin project files (OPJ files) created in earlier versions of Origin can be opened, updated, and saved in your new Origin software. We do not recommend opening and working with new project files in earlier versions of Origin, as you may suffer some loss of information or data if a feature is not supported in the older version. For more information, see the Support area of the OriginLab website (originlab.com/Support).

If you have custom Origin files from your previous version, such as graph templates, themes, fitting functions, LabTalk Script, or Origin C files, you can transfer them to your new User Files Folder. From the Tools menu, select Transfer User Files.

Lastly, we want to point out that your Origin software has some great new features. For more information on key features by version, see the originlab.com/VersionComparison page on our website.

Notes for Administrators of Multi-user Packages

Instructions for getting started with the multi-seat node-locked and concurrent network packages are available on the OriginLab website (originlab.com/GetStarted).

In addition to the script-based Origin installer that runs from the DVD startup program, an MSI installer and sample transform are available. The MSI installer is ideal for use at multi-user sites, as it can be used to build an Origin installation package for distribution. Further information on the MSI installer and other deployment techniques are provided on the GetStarted web page.

Installing Origin

Origin is a Windows application. You can run Origin on an Intel-based Mac if you have installed virtualization software and set up a virtual computer running Microsoft Windows. For more information, see the Run Origin on a Mac page in the Help Center on the OriginLab website (originlab.com/HelpCenter).

There are three steps that must be completed to prepare Origin for use:

Both the Origin upgrade and the full product install into a new program folder. Origin does not overwrite previous versions when upgrading, so your original version does not have to be installed when running the upgrade.

The startup program that launches when you insert the Origin DVD includes an Origin installation button. If the startup program does not automatically run, you can browse the DVD to launch the startup program (or the installer).

Installing on a 64-bit Computer

When installing on a 64-bit computer, you have the option to install 32-bit or 64-bit Origin, or both. The 64-bit version has much more memory at its disposal, so it is useful for large data sets. See the Support area of the OriginLab website (originlab.com/Support) for more information about 32-bit versus 64-bit installations.

If you install 32-bit only (or 64-bit only), and you later want to install 64-bit (or 32-bit), run the Origin Add or Remove Files program located in the Origin program icon folder, or rerun the Origin installer (both require a log in account with administrator permissions). When the Origin setup program starts, select the Modify option.

How to Proceed if You Already Have the Origin Evaluation Installed

If you already have the evaluation version of Origin installed on your computer, you can convert it to the full product or upgrade.

  • If you have the Origin package with node-locked license management, open Origin and then select Convert Evaluation to Product... from the Help menu.
  • For all other license management packages, run the Origin Add or Remove Files program located in the Origin program icon folder, or rerun the Origin installer (both require a log in account with administrator permissions). When the Origin setup program starts, select the Modify option and then select Install Product (requires serial number).

How to Correct or Change your Serial Number After you Complete an Installation

If you installed Origin with an incorrect serial number, you can correct it by running the Origin Add or Remove Files program located in your Origin program icon folder, or rerun the Origin installer (both require a log in account with administrator permissions). When the Origin setup program starts, select the Modify option and then click Yes to change your serial number.

Selecting a User Files Folder

After installing Origin, each Windows login user must select a User Files Folder (UFF) at the first Origin startup. The UFF is the default location for saving and opening files for that login user.

Consider these points in selecting your UFF:

  • If you have a mobile computer, it is best to select a location on your computer rather than on your network.
  • For non-mobile computers, you can select a location on the computer or on the network, as long as you have stable access to the folder.
  • Do not select the same UFF as other Origin users. To learn how to share custom files with other Origin users, please see the chapter on Sharing Origin Files, later in this Guide.
  • If you upgraded from an earlier version of Origin, you must create a UFF with a different path from your previous installation's UFF. To transfer files from your previous installation's folder, select the Tools menu and then select Transfer User Files. For more information, see Transfer User Files.

At each Origin startup, Origin will check that your UFF is accessible. If Origin can not connect to the UFF, you will be prompted to select a new folder at startup. Note that you can change your UFF when you are running Origin. From the Tools menu, select Options and then click the System Path tab.

Licensing Origin

All Origin packages include license management. The type of license management provided with your package is determined at the time of your Origin purchase.

Node-locked

Each Origin computer requires a license to run Origin. The license is obtained from the OriginLab website by entering a Product Key in the License Activation dialog when you start Origin. Instructions are provided for computers with no internet access.

Concurrent Network

Each Origin computer must connect to a FLEXnet license service to run Origin. Your IT department or Origin administrator installs a FLEXnet license server provided by OriginLab (available from the Origin DVD), obtains a license for this server from the OriginLab website, and then sets up a license service. The license service counts and restricts the number of Origin computers that can run concurrently. For more information, see the Help Center on the OriginLab website (originlab.com/HelpCenter).

Dongle

A dongle (USB hardware key) is provided with the Origin package and must be present in the computer's USB port to run Origin. Dongles are version-specific. The dongle license is installed by Origin.

Registering Origin

Although registration is optional, it is recommended. Registering Origin is a prerequisite for Origin support from OriginLab and the team of Origin distributors. Registration also activates Origin's Check for Updates command (available in the Help menu). Check for Updates allows you to check if patches or updated Help files are available for your Origin install, and to obtain those updates.

If you have an Origin package with node-locked license management, your Origin install is automatically registered when you successfully complete the licensing process. To verify this, select About Origin from the Help menu. The About Origin dialog will display the Registration ID assigned to your Origin.

For all other license management packages, open Origin, and then select Register on-line... from the Help menu to open the Registration dialog box. Use the Registration dialog to register your Origin installation on the Origin website. During this process, a Registration ID is issued. Enter, or copy and paste, this Registration ID into the Registration dialog to complete the process. The About Origin dialog will now display your Registration ID.

Maintenance

Most Origin packages are sold with the first year of maintenance included. Maintenance provides you with free Origin upgrades, and may also include priority technical support, discounts on Origin training and consulting services, and a home use license.

  • To check if your Origin package includes maintenance, select the Help menu and then select About Origin. If your package includes maintenance, the About Origin dialog will show your maintenance expiration date.
  • To learn about the benefits of your maintenance, contact OriginLab or your local Origin distributor.
  • As your maintenance expiration date approaches, Origin will display a maintenance expiration message with a link to the OriginLab website to learn how to renew your maintenance. This reminder message provides a check box to prevent showing in the future.

Updating your Current Version

Within an Origin version, OriginLab publishes free updates service releases (patches). A service release provides bug fixes and feature improvements for the current version. All customers are encouraged to apply the service releases. To check if a patch is available, select the Check for Updates command from the Help menu. Patches are also available from the Support area of the OriginLab website (originlab.com/Support).

Upgrading you Origin Version

OriginLab publishes a new version of Origin each year, providing features and improvements based on customer input. Customers with maintenance are entitled - and encouraged - to use the most recent Origin version. After a new version release, OriginLab and the team of Origin distributors notify maintenance customers by email. However, to make sure you receive notification of a new version release, please join the OriginLab website (originlab.com) if you do not already have an account, and select the check box in your user profile to receive "product updates".

Setting the Origin Display Language

Origin packages sold to organizations in a limited number of countries, including Japan, Germany, Switzerland, Austria, and Liechtenstein, may support running Origin with English display, or with Japanese or German display. To access this language control, select Change Language from the Help menu.

System Transfers - Deactivating a License

Node-locked Licenses (Computer ID-based)

A system transfer is required if you plan to replace your licensed Origin computer with a different computer.

  • If Origin can still be used on your computer:

Open Origin and then select Deactivate License from the Help menu. After successful deactivation, your Computer ID will be removed from OriginLab’s server so that you can install and activate on another computer.

  • If your licensed Origin computer is no longer available:

Complete the "System Transfer Request Form" available from the Support area of the OriginLab website.

Concurrent Networks

A system transfer is only required if you need to replace the FLEXnet license server. A system transfer is not required when replacing an Origin computer.

To obtain a replacement FLEXnet server license file, complete the "System Transfer Request Form" available from the Support area of the OriginLab website.

Dongles

A system transfer is not required when replacing a dongle-managed Origin computer.

Uninstalling Origin

To uninstall Origin, run the Origin Add or Remove Files program located in the Origin program icon folder, or use the Windows Uninstall or change a program tool. In both cases, the Origin Setup program displays providing options to Modify, Remove, or Repair. Select the Remove option and complete the wizard as prompted.

The Remove program deletes all folders and files that were installed by the Origin setup program. It also deletes folders and keys created by the installer in the Windows registry.

 

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